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Customs Clearance and Delivery Solutions for US Imports

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Real-time shipment visibility
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Exclusive DAP & Customs Clearance Solutions for Freight Forwarding Agents


We provide seamless DAP (Delivered at Place) shipping and customs clearance services exclusively for freight forwarding agents handling shipments to the US. Our end-to-end solutions simplify the process from customs clearance to last-mile delivery, allowing agents to focus on serving their clients efficiently.


What is DAP Shipping & How Does It Work for Agents?


Delivered at Place (DAP) means the seller arranges transportation to the final destination, but the buyer is responsible for import duties and customs clearance. For agents, we ensure a smooth process by:


  • Handling customs clearance on behalf of your clients.
  • Offering last-mile delivery to the consignee's location.

With our expertise, you can confidently offer reliable and hassle-free shipping services to your customers.


Customs Clearance Process for Agents


Navigating US customs regulations is complex, but our team ensures compliance and efficiency. We provide:


  • Complete Documentation Handling: Ensuring all required documents (commercial invoices, bill of lading, packing lists, etc.) are in order.
  • Customs Compliance & Brokerage: Managing import duties, tariffs, and US regulatory requirements.
  • Quick Issue Resolution: Prompt handling of customs-related challenges to prevent delays.

Our streamlined approach helps agents maintain timely and compliant deliveries for their clients.

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Delivery & Final Mile Logistics


Once shipments clear customs, we provide comprehensive final-mile logistics solutions, including:


  • Trucking & Inland Transport: Reliable transportation from ports to warehouses or distribution centers.
  • Warehousing & Distribution: Secure storage and inventory management.
  • Door-to-Door Delivery: Ensuring cargo reaches the final destination smoothly.

By offering these services, we help agents provide a complete shipping solution to their clients.

Important Trucking Terminology

Trucking Terms Explained

Early Return Day (ERD)

The designated first day you can return a container to a terminal without facing extra fees. Provided in the booking confirmation, this date sets a boundary for early returns, ensuring coordination and helping terminals manage incoming shipments smoothly.

Per Diem

Charges that accrue if a container remains out of the terminal past the carrier's free allowance days (usually three to five). Rates for per diem charges vary based on carrier and location, incentivizing prompt container return.

Drop and Pick

The process of dropping off an empty or loaded container at the shipper’s site, with the trucker returning later (the next day or a scheduled date) to retrieve it. This allows flexibility in loading or unloading without requiring the driver’s presence.

Detention

Extra fees charged when loading or unloading a container exceeds the standard free time offered by truckers (usually two hours). Detention fees can also apply if drivers are delayed at a terminal for container pickup or drop-off, motivating efficient loading operations.

Dry Run

A situation when a container is delivered to the destination but returned empty, without being loaded or utilized. This typically results from scheduling issues or canceled shipments, incurring additional operational costs.

Layover Fee

Charges that apply when a trucker exceeds their regulated working hours and must take a rest period. Layover fees compensate drivers for time lost due to extensive loading delays or long distances between loading points and the terminal.

Reposition

Occurs when an empty container is returned to a terminal different from its pickup location, often due to equipment shortages in certain areas. Repositioning helps balance container availability to meet shifting demands across locations.

Weight Limits

Maximum weight standards for containers, which vary by container type and state regulations. Typical limits are:
20' Standard Dry Van (DV): 38,000 lbs (17,237 kg)
40' Dry Van / High Cube (DV/HC): 42,000 lbs (19,051 kg)

Live-load

A container-loading scenario where the cargo is loaded into the container on the same day the container is delivered to the facility. Notably, the trucker’s job here is just to wait during loading; assistance isn’t typically provided.

Cut-off

The last permissible day to return a container to the terminal for it to be loaded and depart as scheduled. Missing this date could lead to rescheduling and additional costs, so it’s crucial for timely shipping.

Pre-pull

When a container is taken out of the terminal a day before the scheduled pick-up or ERD. This ensures the container is available at the shipper’s facility the following day, aiding in timely, coordinated loading.

Cross-town

A logistical move where a container or trailer is transferred from one railroad to another within a city. Cross-town services are used to connect different rail lines for broader shipping routes.

Scale Tickets

Documents obtained when weighing containers on terminal scales. Some terminals, such as those in Dallas, TX, mandate these tickets for loaded containers to verify compliance with weight restrictions.

Exclusive Benefits for Freight Forwarding Agents


We recognize the unique needs of freight forwarding agents and offer:


  • Dedicated account managers for personalized support.
  • Competitive pricing and special volume-based discounts.
  • Real-time shipment tracking and visibility for your customers.

Our tailored services act as an extension of your business, helping you manage your shipments with ease.

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Looking For Conditions For Frequent Imports?

If you are a Cargo Agent or Freight Forwarder seeking favorable conditions for frequent imports to the US, we are here to assist you. Our comprehensive services are designed to streamline your import process, ensuring efficiency and cost-effectiveness. Partner with us to enhance your customers' import operations and take advantage of our expertise and dedicated support.

CUSTOM BONDS, ISF FILLING & CUSTOMS BROKERING

Read More About Related Topics

What is a customs bond? Single entry vs Continuous bond

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ISF Filling: All you need to know

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Enhancing customs brokering efficency

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Frequently Asked Questions about DAP Requests

What specific advantages do you offer to freight forwarding agents for DAP shipments?

Freight forwarding agents benefit from seamless end-to-end logistics with our DAP shipping solutions. We provide competitive pricing, efficient customs clearance support, and flexible final-mile delivery options. Agents also gain access to real-time tracking and visibility, ensuring smooth shipment management and reducing the risk of unexpected delays.

How do you support agents in managing customs clearance for their clients?

We simplify customs clearance by offering pre-arrival documentation reviews to prevent clearance issues, compliance guidance to avoid fines, and dedicated customs support teams to handle unexpected delays. Our expertise in customs regulations helps agents navigate complex procedures and keep shipments moving without disruption.

Can agents access special pricing or volume-based discounts for DAP shipments?

Yes, we offer volume-based pricing for frequent shippers. Agents handling consistent or high-volume shipments may qualify for discounted rates. Contact our team to discuss custom pricing options tailored to your shipping needs.

What level of visibility and tracking do agents get for shipments?

We provide an advanced tracking system that delivers real-time updates, milestone notifications, and customizable tracking reports. Agents can monitor shipments from pickup to final delivery, providing clients with accurate ETAs and proactive updates.

How do you handle customs clearance delays, and what support is provided to agents?

If a shipment is delayed at customs, our team identifies the cause, offers solutions such as document corrections or broker coordination, and communicates directly with customs authorities when necessary. Our goal is to resolve delays quickly, ensuring shipments move without unnecessary setbacks.

Can agents use their own customs brokers while still leveraging logistics services?

Yes, agents can work with their preferred customs brokers while utilizing our DAP shipping and end-to-end logistics services. We coordinate closely with brokers to ensure seamless documentation handling and efficient customs clearance.

What final-mile delivery options are available for agents' shipments?

We offer a variety of final-mile delivery options to match client needs, including standard road transport, expedited shipping, and specialized handling for oversized, fragile, or temperature-sensitive goods. Whether shipments require a cost-effective or urgent delivery solution, we provide flexible options to ensure they reach their destination safely and on time.

Is there a dedicated account manager or support team for agents?

Yes, each agent is assigned a dedicated account manager who assists with booking, pricing inquiries, shipment tracking, and customs compliance. Our team provides personalized support, ensuring a smooth and efficient DAP shipping experience.

How quickly can customs clearance be processed for time-sensitive shipments?

Customs clearance timelines vary based on destination country and shipment type, but most shipments clear within 24 to 48 hours. To expedite processing, we pre-screen documents, use electronic filing, and offer priority handling for urgent shipments.

What are the key compliance requirements agents should be aware of when shipping to the US under DAP terms?

When shipping under DAP terms to the US, agents must ensure that all commercial invoices are accurate and contain detailed product descriptions. Proper HS code classification is essential to prevent customs issues, and Importer Security Filing (ISF) must be submitted on time for ocean shipments. Additionally, compliance with US import restrictions for controlled goods is critical to avoid shipment rejections or penalties.

Get Reliable DAP Shipping Solutions

Whether you’re new to Delivered-at-place (DAP) shipping or need a comprehensive logistics partner, we provide cost-effective, compliant, and efficient solutions.


Contact iContainers today to streamline DAP shipments and simplify international trade operations.

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Logistics Unit at Roca Tile USA

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